Manhattanville - Fort Lee Shuttle Guaranteed Ride Home

The guaranteed ride home program gets you home if you have a family emergency or have to leave work unexpectedly. Once signed up, you can be reimbursed for a taxi, car-share, or transit trip to your emergency location. Employees who pre-enroll can be reimbursed up to $100 per year for qualified emergencies.

How it works

Employees submit an application online. Please submit the form at the bottom of this page.

Employees must agree to the following terms and conditions:

• Reimbursement can only be used for qualified emergencies, including:
• Unexpected personal illness/emergency
• Unexpected family illness/emergency
• Carpool leaves due to an illness/emergency
• The following are not qualified reasons for reimbursement:
  • Missed the Columbia bus/transit
  • Delayed Columbia bus or transit service
  • Weather events
  • Unexpected work-related overtime

Employees must follow these steps when an emergency arises:

• Immediately call and take a taxi, car-service, or transit option to their destination.
• Pay for the ride using cash or credit card, making certain to keep the receipt

Make a Guaranteed Ride Home claim

Reimbursement process:

• Employee must submit claim using Columbia’s travel and expense service, Concur, but should first contact the Office of Environmental Stewardship at [email protected] within 30 days of the trip for assistance making the claim and using the correct chart string.

• Employees will be reimbursed to their bank account.